In 2010, PayPal partnered with AliBaba & AliExpress to provide an instant payment gateway for a billion dollar market based in Europe & North America. Historically buyers on AliExpress paying with PayPal would enjoy all the benefits while sellers suffered. Hence, the marriage would not last more than a year.
In August 2011, AliExpress removed PayPal from its payment processing options. The reason of AliExpress PayPal dispute; a very stern 7% processing fee demanded by PayPal for transactions on AliExpress. Since then, there has been no news of the two giants partnering once again. To curb payment problems, AliExpress payment options include some great alternative processors including its signature AliPay service.
So for all of you wondering ‘can i use PayPal on Ali Express’, below are some awesome AliExpress PayPal alternatives you can use on your online store.
AliExpress PayPal Alternative Payment Options
For all the PayPal fanatics who do still consider it their favorite or only option, no need to fret. It not the end of the world if AliExpress doesn’t accept the widely used payment gateway. AliExpress offers a wide range of payment options for buyers to pay through including:
- Credit Cards & Debit Cards
- Western Union
- Bank Transfers
Along with these popular AliExpress PayPal alternative payment options, AliExpress also offers both buyers and sellers proper payment protection services. In my personal experience, I feel AliPay is an equally good AliExpress PayPal alternative payment option.
Can You Pay With PayPal on AliExpress
The generous answer to the questions “how to use PayPal on AliExpress?” and “can you pay with PayPal on AliExpress?” is simple, NO YOU CANNOT. Considering the conflict between the two platforms it has been established 7 years back that the two will not be joining hands together and nothing has been announced.
Do be careful, if you receive any emails or messages regarding shopping through your PayPal account on AliExpress, it’s a scam. Neither service partners with the other in anyway, so PayPal cannot be used over AliExpress in anyway. There was also the issue of European and North American sellers to manage Paypal Chargeback issues.
What is Purchase Protection in AliExpress?
AliExpress offers buyers its own buyer protection service, which automatically kicks in when you buy something from the eCommerce giant or one of its partnering dropshipping e-stores. AliExpress purchase protection offers the following benefits:
1. Privacy Protection
AliExpress keeps all your information including, but not limited to financial data, personal data, and other information completely safe and secure.
Only details like your shipping address, name, etc. are shared with the sellers when you buy something else. Everything else is entirely private.
Your privacy is the first and foremost concern of the retailer in all cases.
2. Payment Protection
AliExpress keeps your payment protected all the way throughout the transaction. Your payment is held in a secure escrow account and only released to the seller when you are satisfied with the products.
Should anything go wrong with your transaction then you are safe since your payment is secure with AliExpress and you will not lose your money.
3. Delivery Protection
You are guaranteed delivery of your products otherwise your money is refunded without any issues.
This means that whenever you make an order on AliExpress, your money is protected until your products are delivered to you safely.
You then choose to release the payment if your delivered items are as described, in case of an issue, you can dispute the transaction and ask for a refund.
4. Guaranteed Genuine Products
Since your payment and delivery are both protected by AliExpress, it means that you are guaranteed to receive genuine products.
By genuine, it means that you will receive precisely what the product page describes. If you are buying a particular watch, then you will get that exact watch and not some cheap knock-off or low-quality substitute.
5. Refund Protection
If you haven’t already figured it out, then let us tell you that you are guaranteed a refund in case anything goes wrong with your order at any point.
If you don’t receive your items, items are not as depicted in the description, items are damaged, etc. should anything goes wrong with your order, AliExpress will give you a full refund.
AliExpress will always have you covered in case:
- Ordered item(s) don’t arrive.
- The ordered item(s) is/are not as described.
- When you receive fake item(s)
Among its excellent benefits, AliExpress Buyer Protection ensures that disputes are settled with sellers in minimal time. AliExpress management also steps in the conflict if both parties cannot resolve the matter quickly. You should definitely read through AliExpress Transaction Service Agreement on the official website too. If you are worried about scams and quality issues, AliExpress payment protection is the ideal way to secure your orders just like PayPal.
AliPay as a PayPal Alternative on AliExpress
After the PayPal saga AliExpress introduced its own authorized & secure online payment processing service, AliPay. Quite similar to PayPal in many ways, AliPay boasts a massive 520+ million users across the world. What makes AliPay way better than PayPal? The number of services that you can use to pay through:
- American Express
- QIWI Wallet
- Western Union
- Plus, 7 more global payment services.
Read more about AliPay on their official website and start buying on AliExpress now.
How to Use PayPal on AliExpress
There’s one way you can use PayPal on AliExpress. However, it requires that you “Ship to the USA/UK.”
Once, you select these countries; you will see that the PayPal option will appear in the Payment methods tab. (there may be other countries that support PayPal payments, so do some testing).
You cannot officially used PayPal when buying or selling products from AliExpress. The only way to use PayPal on AliExpress is if you contact the seller directly, request a receipt outside AliExpress, and pay through your PayPal account. There aren’t many sellers who will be willing to receive payment through PayPal.
Most Chinese sellers will refuse transacting through PayPal due to its transaction fees and chance of experiencing a scam from buyers.
AliExpress Payment Problems
There are 4 major AliExpress payment problems that the platform identifies. These include:
- Card Security Code Failure – The 3 digit card code is entered wrong by the customer.
- Insufficient Funds – There are not enough funds in the customer’s account.
- Exceed Limit – The buyer has exceeded the limit of their card/account.
- 2 & 3 Step Verification Failure – The customer has entered erroneous information in the 3 step verification check.
- Verification Failure – In some cases AliExpress will verify card payments and requires manual verification by the buyer.
AliExpress payment problems are not limited to the ones mentioned above. There can be specific problems that can arise due to unseen system errors, in that case simply contact AliExpress support who will be able to handle the issue better.
See You Again Soon
That’s all for this edition folks, I will be rolling regular FAQs and updates for this article so be sure to check back again. If I missed something just drop a comment in the section below, and remember to leave feedback for improvement.
Remember to sign up to our newsletter, and do join our brilliant community of expert & professionals for real time support for your eCommerce questions. Until next time, see you again soon.